MVG Lost property office

Lost property

Usually, the time factor plays an essential part in the recovery of lost possessions. This overview should help you react quickly and correctly to find your lost things.

Our first aid

U-Bahn

Info on the loss of items on the underground
If you forget or lose items on the Underground and you have noticed straight away, please ask the driver of the next Underground train for help.
Of course, staff at the customer centres and Info Points will also help willingly.
The MVG has a lost property office where lost items are kept (see address on the right).

Bus  Tram

Info on the loss of items on the bus and tram
If you forget or lose items on a MVG bus or tram and you have noticed straight away, please ask the driver of the next bus/tram for help. They will decide whether to inform the MVG control centre and call for a search. Please use this service in serious cases only (e.g. for valuables, medicine or important documents etc.).
The MVG has a lost property office where lost items are kept (see address on the right).

location map

 

MVG Lost property office

Elsenheimerstraße 61, 1st floor
80687 München

Opening times

  • Mon., Thu.: 8.30 to 12 noon and
    2 pm to 6 pm
  • Tue., Wed., Fri.: 7.30 to 12 noon


Tel.: 0800 344226600
(free of charge from all German phone networks)

Look for lost property online

On our lost-and-found-platform you can look for your lost property all around the clock.

This way to the database (This service is available in German language only!)

Please note that you will have to identify your items nevertheless on-site. Items of low value will not be listed.

Munich S-Bahn (lost property hotline)

S-Bahn München

Telephone + 49 9001/990599 (59 cents/minute from a German landline, max. 1.49 Euro/minute from mobile phone networks. Connection prices from foreign mobile phone networks can vary.

www.bahn.de

Info on the loss of items at the Oktoberfest

During the Oktoberfest there is a branch of the city lost property office in the officials’ area of the Theresienwiese. All items lost in the area of the Oktoberfest are collected here. Opening times (only during Oktoberfest): Mon. to Sun.: 12.30 pm to 11 pm

More information about lost property

More information about lost property, including legal advice for losers and the finder, is available on the website of the City of Munich.