MVG Lost property office

    Lost property

    Usually, the time factor plays an essential part in the recovery of lost possessions. This overview should help you react quickly and correctly to find your lost things.

    Our first aid

    U-Bahn

    Info on the loss of items on the underground
    If you forget or lose items on the Underground and you have noticed straight away, please ask the driver of the next Underground train for help.
    Of course, staff at the customer centres and Info Points will also help willingly.
    The MVG has a lost property office where lost items are kept (see address on the right).

    Bus  Tram

    Info on the loss of items on the bus and tram
    If you forget or lose items on a MVG bus or tram and you have noticed straight away, please ask the driver of the next bus/tram for help. They will decide whether to inform the MVG control centre and call for a search. Please use this service in serious cases only (e.g. for valuables, medicine or important documents etc.).
    The MVG has a lost property office where lost items are kept (see address on the right).

    location map

     

    MVG Lost property office

    Elsenheimerstraße 61, 1st floor
    80687 München

    Opening times

    • Mon., Wed., Fri.: 7.30 to 12 noon
    • Tue., Thu.: 8.30 to 12 noon and
      2 pm to 6 pm


    Tel.: 0800 344226600
    (free of charge from all German phone networks)
    Mon. to Fri.: 8 am to 8 pm

    Munich S-Bahn (lost property hotline)

    S-Bahn München

    Telephone + 49 9001/990599 (59 cents/minute from a German landline, max. 1.49 Euro/minute from mobile phone networks. Connection prices from foreign mobile phone networks can vary.

    www.bahn.de

    Info on the loss of items at the Oktoberfest

    During the Oktoberfest there is a branch of the city lost property office in the officials’ area of the Theresienwiese. All items lost in the area of the Oktoberfest are collected here. Opening times (only during Oktoberfest): Mon. to Sun.: 12.30 pm to 11 pm

    More information about lost property

    More information about lost property, including legal advice for losers and the finder, is available on the website of the City of Munich.